We protect your privacy. This privacy policy explains how we collect and use your personal information.
We also describe your rights in relation to us and how you can assert your rights.
Information we collect
You can provide us with information directly or indirectly. For example:
- Personal and contact information: Name, e-mail address, position, company, mobile phone number, etc.
- Information about how you interact with us on the web and in digital communication: How you use our website, how you reached and left the website.
- Device information: Such as IP address, operating system and platform, etc.
- When you visit our website, you agree that we may place cookies, both so-called first-party and third-party cookies on your computer.
These cookies follow you and your surfing behaviour in order to offer you marketing based on your behaviour. - Information about the company you represent: Information you provide when contacting us via the web, telephone or e-mail concerning the conditions and needs you have for our services.
- We may update your information from other public records, such as SPAR, if necessary to maintain good record keeping.
What do we do with your information?
All information is used to provide, perform and improve our services and your ability to access them. This is done primarily by broadcasting information in various channels about news and offering you knowledge material, invitations to events, taking part in marketing and campaigns and to be able to communicate relevantly with you in different contexts.
If you do not wish to receive more information from us via e-mail, you can unsubscribe at any time via the link in the footer of the e-mail.
Who do we share your information with?
We never transfer your personal information to third parties for marketing purposes. We may share your personal information with suppliers or subcontractors for the performance of our obligations to you and for other purposes set out in this Data Protection Policy.
This means that we can share information with other companies that process information on our behalf so that we can perform our services, e.g. analysis, distribution or other services to maintain and apply our terms of use and delivery terms. However, high security and confidentiality are always observed in all handling of personal information.
Legal basis, storage and sorting of personal information
By submitting information to us, you give your permission for us to register and store information about which service you have purchased and process the specified personal information for specified purposes. As a legal basis for processing, we will refer to fulfilment of an agreement, legitimate interest or consent. As we use legitimate interest as a basis, it will only be done for the purposes stated above.
How long do we store your information
The processing takes place in accordance with current legislation and means that personal information is not stored for a longer period than is necessary with regard to the purposes of the processing. The company will store your personal information as long as you are a customer with us.
For marketing purposes, information older than 4 years is not used.
How we handle your information securely
We take all reasonable legal, technical and organisational measures to ensure that your information is handled securely and with an adequate level of protection when transferring to or sharing with selected third parties.
Any incident in our data security that can lead to unauthorised access to personal information is reported to the supervisory authority within 72 hours.
The subjects of this information are informed in the event that there is a risk of violation of their rights.
We may provide necessary information to authorities such as the police, the tax authorities or other authorities if we are required to do so by law.
We always strive to process your information within the EU/EEA. However, in certain situations the information may be transferred to, and processed in, countries outside the EU/EEA by a company within our group or by another supplier or subcontractor. As we are determined to always protect your information, we will take all reasonable legal, technical and organisational measures to ensure that your information is handled securely and with an adequate level of protection comparable to and at the same level as the protection offered within the EU/EEA
Your rights
You own the right to your personal information. You can request a copy (register extract) of the personal information we have about you once a year.
You have the right to correct incorrect or incomplete information about yourself.
You have the right to request deletion of your personal information in cases where the information is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of your information. These obligations come from accounting and tax legislation, banking and money laundering legislation, but also from consumer law legislation. In such cases, we block the information that we are obliged to save from being used for purposes other than fulfilling such legal obligations.
Questions and contact If you have questions or want to know more about how we handle your personal information, do not hesitate to contact us at info@protosell.se
To be deleted from our databases, contact us here:
Dataskyddsombud Protosell AB Storgatan 40 262 32 Ängelholm
Global Sales House 2023